Shipping policy
Shipping Policy
All items are carefully packaged and shipped from the United States.
Processing Time
Most orders are made to order. Please allow 3–7 business days for processing before shipment. During high-volume periods or for custom items, processing times may vary slightly.
Shipping Time
Once shipped, orders typically arrive within 3–5 business days via standard shipping. Delivery times may vary based on carrier delays or location.
Shipping Rates
Shipping rates are calculated at checkout based on your location and order size.
Tracking
Tracking information will be provided once your order has shipped.
Shipping Delays
We are not responsible for delays caused by carriers, weather, or other circumstances outside our control.
Address Accuracy
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery so we can assist.
Questions
If you have any questions about your order or shipping, please reach out via our contact page or send an email to caitie@caitiebgood.com